Privacy Policy

PRIVACY POLICY

At HORUS PROSTHETICS, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

INFORMATION WE COLLECT

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account on our website
  • Fill out contact forms or request information
  • Subscribe to our newsletter
  • Participate in surveys or promotions
  • Communicate with us via email or other channels

This information may include your name, email address, phone number, postal address, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on our website
  • Referring website or source
  • Date and time of visits

HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes, including:

  • Providing and maintaining our services
  • Processing your requests and communications
  • Sending you newsletters and marketing communications (with your consent)
  • Improving our website and services
  • Analyzing usage patterns and trends
  • Complying with legal obligations
  • Protecting against fraud and security threats

INFORMATION SHARING AND DISCLOSURE

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • With service providers who assist us in operating our website and conducting our business
  • When required by law or to comply with legal processes
  • To protect our rights, property, or safety, or that of our users
  • In connection with a business transfer or merger

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Improve website functionality

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.

DATA SECURITY

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

YOUR RIGHTS AND CHOICES

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct or update your information
  • The right to delete your personal information
  • The right to restrict or object to processing
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us using the information provided below.

DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

CHILDREN'S PRIVACY

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the effective date.

CONTACT INFORMATION

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

HORUS PROSTHETICS

Horus Prosthetics GmbH

Donaustraße 44

12043 Berlin, Deutschland

Email: info [at] horusprosthetics.com

Effective Date: 9/20/2025